Privacy Policy

At Cuidado Latino Medical Clinic, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.

2. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Identification Information: Name, address, phone number, email address, date of birth, and other identifiers.

  • Medical Information: Health history, treatment records, test results, medications, and other health-related information.

  • Billing Information: Insurance details, payment methods, billing addresses, and financial information.

3. How We Use Your Information

We use the information we collect to:

  • Provide, manage, and improve our healthcare services.

  • Schedule and manage appointments.

  • Communicate with you regarding your health, treatment plans, and appointments.

  • Process billing and insurance claims.

  • Comply with legal and regulatory requirements.

4. Information Sharing and Disclosure

We may share your information with:

  • Healthcare Providers: Other medical professionals involved in your care.

  • Insurance Companies: For billing and payment purposes.

  • Business Associates: Third-party service providers who assist us in our operations.

  • Legal Authorities: When required by law or to protect the safety and security of our staff, patients, and the public.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

6. Your Rights

Our telemedicine services allow you to consult with our healthcare providers remotely. By using telemedicine, you agree to the terms and conditions outlined in this document, including the limitations and risks associated with remote consultations.

  • Access: You can request a copy of your health records and other personal information we hold.

  • Correction: You can request corrections to any inaccurate or incomplete information.

7. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our site.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect as soon as it is posted. We encourage you to review this policy periodically.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Cuidado Latino Medical Clinic
Phone: 1 (323) 980-7777
Fax: (323) 980-7778
Address: 3710 E Cesar Chavez Ave, Los Angeles, CA 90063
Bilingual Staff: Our staff is bilingual in English and Spanish.