Privacy Policy
At Cuidado Latino Medical Clinic, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.
2. Information We Collect
We collect various types of information in connection with the services we provide, including:
Personal Identification Information: Name, address, phone number, email address, date of birth, and other identifiers.
Medical Information: Health history, treatment records, test results, medications, and other health-related information.
Billing Information: Insurance details, payment methods, billing addresses, and financial information.
3. How We Use Your Information
We use the information we collect to:
Provide, manage, and improve our healthcare services.
Schedule and manage appointments.
Communicate with you regarding your health, treatment plans, and appointments.
Process billing and insurance claims.
Comply with legal and regulatory requirements.
4. Information Sharing and Disclosure
We may share your information with:
Healthcare Providers: Other medical professionals involved in your care.
Insurance Companies: For billing and payment purposes.
Business Associates: Third-party service providers who assist us in our operations.
Legal Authorities: When required by law or to protect the safety and security of our staff, patients, and the public.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
6. Your Rights
Our telemedicine services allow you to consult with our healthcare providers remotely. By using telemedicine, you agree to the terms and conditions outlined in this document, including the limitations and risks associated with remote consultations.
Access: You can request a copy of your health records and other personal information we hold.
Correction: You can request corrections to any inaccurate or incomplete information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect as soon as it is posted. We encourage you to review this policy periodically.
9. 10DLC Privacy Policy
At Cuidado Latino Medical Clinic Inc., we prioritize client confidentiality and privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information concerning SMS (Short Message Service) messaging to enable effective communication between our team members and clients.
1. Information We Collect When you opt-in to receive SMS messages from us, we may collect the following types of information: a. Personal Information: - Phone number - Name - Email address (if provided) b. Case-Related Information: - Case number and client ID (if applicable) - Relevant details necessary for effective communication regarding your case c. Message Data: - The content of SMS messages sent and received - Delivery status of SMS messages - Interaction data related to SMS messages
2. How We Use Your Information We use the collected information strictly for case management and communication purposes, specifically for: a. Communication: - Providing case updates and essential information via SMS - Responding to client inquiries and delivering necessary support b. Service Improvement: - Understanding and analyzing the use of our SMS services - Improving communication methods to better serve clients c. Legal Compliance: - Complying with applicable laws and regulations - Responding to lawful requests and legal processes
3. Sharing Your Information We will not share, sell, or disclose your information to third parties except: a. Service Providers: We may share your information with trusted third-party service providers that assist us in operating our SMS services. These parties are required to maintain the confidentiality and security of your information. b. Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government demand.
4. Security of Your Information We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices You have the right to: a. Opt-In: You can opt-in by sending YES to confirm your subscription and consent to receive future communications from Cuidado Latino Medical Clinic Inc. Standard messaging rates may apply." a. Opt-Out: You can opt out of receiving SMS messages from us by replying "STOP" to any message or contacting us at cuidadolmc@gmail.com .No further messages will be sent. For assistance, reply HELP." b. Access and Correction: You can request access to or correction of your personal information by contacting us at cuidadolmc@gmail.com.
6. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Cuidado Latino Medical Clinic
Phone: (323) 980-7777
Fax: (323) 980-7778
Address: 3710 E Cesar Chavez Ave, Los Angeles, CA 90063
Bilingual Staff: Our staff is bilingual in English and Spanish.
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